FAQ
Frequently asked questions and answers
ACCOMODATION
1/ Why to choose /select/ the recommended hotels?
The philosophy of Stay-in-prague-hotels is the maximum attention to the client. Our portal offers complied services, which are necessary for your satisfieding stay in Prague. The recommended hotels are a part of this services. Therefor we select for you hotels tested by us, which due to the level and complet services belong in Prague to the best in there accommodation categories. We offer our clients this hotels at very reasonable prices. At the same time you will be informed immediately, if the term selected by you is free or not.
2/ How to present your special request?
In case of a not binding reservation booking and other services www.stay-in-prague-hotels.com fill up ARF in the heading SPECIAL REQUEST and sended toghether with not binding order to our operatores, which will inform you about the possibilities of your request by email on the email adress mentioned by you within two hours at the latest.
SERVICES
1/ What are the services besides booking www.stay-in-prague-hotels.com is offered?
Other services offered by the portal www.stay-in-prague-hotels.com your transport included. We cooperate with one of the best transfer service in Prague. As far as transport concerd we offer the prices for you, i.e. for our clients. In case you would like to use the transfer it is sufficient to fill up binding FR on transfer. It is not all. Within other our services offered by us are the guides in Prague and you can offer them in the heading sightseeing. The comfort of your home will accompary you.
2/ Is the use of the services www.stay-in-prague-hotels.com tax free?
Not. The portal Stay in Prague hotels is working for you absolutely free.
PAYMENT
1/ Why it is obligatory in case of binding order to mentioned the No. of your credit card?
The portal is the intermediary between the clients asking booking and the hotels offering their accommodation. In the case binding booking is the No. of your credit card a guarantee of the reservation /also against abuse of the portal by orders which not realized order/. In case you would not keep cancelation conditions /for example one night/. The hotel owners who are offering the booking reserve the right to charge the cancelation fees to your credit card. Stay-in Prague hotels informs you about such a possibility in advance always.
2/ Are the datives on the credit card savely protected?
3/ Is it possible, when paying by another credit card then this is mentioned as guarantee of binding booking?
Yes. The credit card which is mentioned in the binding ARF formular will be as a guarantee of booking and the payment can be done other credit card.
4/ In what way is working the final payment for the binding ordered services?
Generally the final payment is realized after all services.
PRICE
1/ Is the price mentioned on the portal Stay-in-Prague hotels final?
The prices, mentioned on the portal www.stay-in-prague-hotels.com are final, i.e. that the mentioned price is included VAT. and municipal taxies. In case of other services-transfer, guide services, this prices included VAT too.
THE CHANGE OF BOOKING
1/ How to change the binding booking of the hotel or transfer in case of unexpected occasions?
In case of the change of the binding hotel booking,
In case of the change of the binding transfer booking, please contact our operatores /ether by phone or email or fax/ of the portal www.stay-in-prague-hotels.com at the latest 3 hours before ordered transport. Kindly always mention the no. of your transport order.